FAQs

  1. Who can enter the ‘4 Pines Floppy Green’ Promotion?

 You must be an Australian resident who is or over 18 years of age.

  1. What do I need to purchase?

 To participate, buy a specially marked case of 330ml 4 Pines Pacific Ale or 330ml 4 Pines Pale Ale bottles in 1 transaction and keep your receipt. This can be purchased at any participating retailers during the promotional period. 

  1. What is the promotional period?

 Promotion runs from 12:01 am AEST on the 15th of November 2021 and ends at 11:59pm AEST 30th of April 2022 or until gift runs out, whichever is first.

  1. Who are the participating retailers?

The competition will run in participating Endeavour Group, Coles Liquor Group and Independent liquor licensed outlets (including www.boozebud.com ), which are stocking specially marked products (Outlets) in Australia.

The Outlets include the online stores of participating Outlets.

  1. Do I need to keep my proof of purchase? 

Yes, you need to keep a copy of your original itemised purchase receipt(s).

Your purchase receipt must clearly identify where the qualifying purchase was made, the product/s purchased (which must be/comprise a qualifying purchase) and the date of purchase (which must be during the competition period before you submitted your entry).

  1. How do I enter?

To participate, you must enter during the competition period:

  1. Make a qualifying purchase from an outlet and collect your itemised purchase receipt;
  2. Locate the QR code on the Qualifying Purchase packaging and scan with smart phone or visit the website 4pinescricketpromo.com.au;
  3. Visit the website, locate the entry page and fill out and submit the online entry form, including by uploading an image of the qualifying purchase receipt and providing all other requested information to see if you have provisionally won an instant prize.

7.     What can I win?

There are up to 33,750 instant win prizes available, and the prize is a 4 Pines branded Floppy Green Hat valued at $20.

  1. What is the total prize pool?

The total prize pool is up to $675,000

  1. Can I enter multiple times? 

Yes, but you can only enter once per qualifying purchase, per receipt. Each entry must be submitted separately in accordance with the Terms and Conditions.

  1. How will I be notified of my win? 

You will be notified immediately on screen if you are a provisional winner. Your enter will then be validated by

the team and you will receive an email confirmation within 48 working hours.

  1. Who do I contact if I have more questions?

 If you are having issues, please contact us on [email protected]­­­­­­­4pinescricketpromo.com.au 

  1. Why is the website not loading?

If the website or some pages don't load, please clear your browser cache, and refresh the page. If the problem persists, please try loading on a different device or contact us at [email protected]­­­­­­­4pinescricketpromo.com.au  for further support.

  1. I tried to enter and submit my entry and then nothing happened. Am I a winner?

We can check on your entry for you. Please contact us at [email protected]­­­­­­­4pinescricketpromo.com.au for further support.

  1. I submitted but did not get a message. Did my entry go through?

We can check on your entry for you. Please contact us at [email protected]­­­­­­­4pinescricketpromo.com.au

  1. I uploaded the receipt and got an error message. What do I do?

Please check the upload instructions below and make sure you are uploading correctly. If you are still unable to upload, please contact us at [email protected]­­­­­­­4pinescricketpromo.com.au and we will support.

  1. I think I’m a winner but I closed the screen. Can you check for me?

Please check your texts to see if you have received a win, but if you need help, you can contact us at  [email protected]

  1. Who should I contact if I require assistance?

Please contact the support team at [email protected]

  1. I’ve lost my eligible receipt / I didn’t receive a receipt when I made my eligible purchase, how can I enter this promotion?

It is your responsibility to request a receipt from a member of staff. You cannot enter the promotion without a valid receipt.

  1. How will my GWP be delivered?

    If you are a winner, the prize will be sent to your nominated Australian residential address as specified in the online entry form within 28 days.

     

  2. How do I participate in the On Premise Promotion?

 Please refer to the Terms and Conditions here. You can not participate in the On Premise promotion on this site.